I’ll be honest – Twitter isn’t my forte. I find Facebook much more ‘me-friendly’, so I can well and truly sympathise with those that regularly fail on social media.
However, the truth is that large companies shouldn’t really be failing. These companies’ social media departments are managed by competent, educated people, all of whom have (or should have) lots of experience in creating comprehensive social media strategies.
So, if that really is the case, how – I repeat – how did some of these fails happen?
Take a look at these five cringers from 2013 so far: